At Frumzi Casino, we prioritize seamless communication to ensure our users receive the best possible support. Whether you need immediate assistance or have a detailed inquiry, our dedicated customer support team is always available to help.
Live Chat
For instant support, our Live Chat feature is the fastest way to reach our customer service team. Available directly on our website, this option allows you to connect with an agent in real-time to resolve any issues or questions you may have.
- Live Chat Availability: 24/7
- Average Response Time: Less than 2 minutes
- Best For: Quick responses and real-time assistance
Simply click on the chat icon located at the bottom right corner of our website, and one of our representatives will be happy to assist you
Email Support
If your inquiry requires detailed information or supporting documents, email is the best way to reach us. Our support team works around the clock to respond to emails as quickly as possible.
- Email Address: [email protected]
- Response Time: Usually within 24 hours
For urgent issues, we recommend using our Live Chat service for a quicker resolution.
Phone Support
For those who prefer speaking to a representative, we offer phone support where you can talk to our trained agents for assistance.
- Phone Number: +44 6926 509531
- Availability: 24/7
Please have your account details ready to help us serve you better.
Social Media Support
Stay connected with Frumzi Casino on social media for the latest updates, promotions, and direct support. While we regularly monitor our accounts, please note that account-specific issues should be addressed through email or live chat for security reasons.
- Facebook: facebook.com/frumzicasino
- Twitter: twitter.com/frumzicasino
- Instagram: instagram.com/frumzicasino
- LinkedIn: linkedin.com/company/frumzicasino
Physical Address
For official correspondence or document submission, you can contact us at our registered office:
- Frumzi Casino Office: 6 Gaming Street, Willemstad, Curaçao
- Opening Hours: Monday – Friday: 9:00 AM – 6:00 PM (local time)
- Saturday & Sunday: Closed
Please note that mail inquiries may take longer to process, so we recommend using online communication for faster responses.
FAQ Section
To provide quick answers to common questions, we have compiled a comprehensive FAQ section on our website. This section covers various topics, including account management, deposits and withdrawals, bonus policies, and game-related queries. Before reaching out to our support team, we encourage you to check our FAQ section for instant solutions.
- Where can I find the FAQ section? You can access the FAQ section directly on our website by clicking on the “Help” or “FAQ” tab.
- What topics are covered? Our FAQ includes details on account verification, payment options, security measures, responsible gaming policies, and more.
If you do not find the answer to your question in our FAQ, feel free to contact our support team via Live Chat, Email, or Phone.
We’re Here to Assist You!
At Frumzi Casino, customer satisfaction is our top priority. Whether you have a question, concern, or feedback, we encourage you to reach out to our support team. We are committed to making your experience smooth, secure, and enjoyable.
Thank you for choosing Frumzi Casino as your trusted gaming platform. We look forward to serving you!